Practice Standards


Sterilisation and infection control are of paramount importance at Pymble dental practice. Our staff are well trained and vigilant, and we regularly self-audit. Yearly external staff training days are also attended by all staff.

To ensure all of our instruments are absolutely and unquestionably sterile, we have an unwavering protocol of cleaning, ultrasonic bathing and autoclaving. Our top of the line Melag autoclave automatically detects any inconsistencies in temperature and pressure

cycles and notifies staff as such. Upon completion of a cycle, the autoclave prints out barcodes to be attached to each sterile instrument bag, so it may be scanned into a patient file when used.

We use single use disposable instruments when there is an ecologically sustainable product available, and every product, material and consumable is approved by the therapeutic goods association of Australia.

Practice Accreditation

“Achieving accreditation demonstrates a commitment to the provision of excellent dental care and continuous quality improvement within the practice.” Quality Innovation Performance.

We are proud to announce that we became accredited under new Commonwealth Government Guideline’s from 2013. You will be pleased to know that we were one of the first 3 dental practices on the North Shore and indeed first 100 in the whole of Australia to achieve this. In March 2016 we were again one of the first in Australia to be “re-accredited”, meaning we met a further set of criteria built upon the initial process.

As of 2016 we are the first and one of two in Pymble to achieve this accreditation. With systems and procedure manuals built up over decades we were easily able to pass the accreditation tests at the first attempt. These systems underpin our hard-earned reputation for quality and service to the North Shore community.

What is QIP Accreditation?

The accreditation of private dental practices is based on the integration of a set of Australian Government National Safety and Quality Health Service (NSQHS) Standards into everyday practice culture and patient safety. These standards harmonise regulatory requirements passed down by both Federal and State governments, with highlights being the demonstration of clear and evidence-based patient benefits when visiting an accredited practice, as well as confidence in our strict infection control and sterilisation procedures.

What this means for us?

This is a significant achievement for our practice and we are very proud to make this announcement and assure you we are committed to ongoing improvement of the policies and procedures that govern our dental practice, providing assurance to patients, staff, colleagues and peers that we are committed to quality, safety and excellence across all standards.

Accreditation is independent recognition that we have met the requirements based on a defined criteria and set of standards that all practices can be judged equally against. Accreditation provides assurance to our patients, staff and everyone associated with the Practice that quality and performance standards have been met and are being constantly evaluated and improved upon.

What this means for you?

By choosing an accredited practice a patient can expect a reduction in clinical and general risks, as well as the peace of mind in knowing that all staff are educated and engaged in the implementation of dental systems and improvement of dental processes within their practice.

National Safety and Quality Health Service Standards for Dentist’s were adopted by the Australian Government Commission on Safety and Quality in Health Care in 2011. The attainment of these standards means a dental practice has proven to be of the highest calibre in delivering quality patient care within Australia.

We now proudly belong to a new age of accredited dental practices, meeting QIP quality standards of patient care and sustainable cost structures for all patients.

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